The Link™ Policies and Procedures

The Link™ Hours of Operation:

Monday – Friday: 8:00 am – 5:00 pm

Events may end later if special arrangements have been made.

Scheduling | Cancellations | Food and Drink | IT Support | Streaming Services

Scheduling

The Link™ events will begin either on the hour or the half hour and will be scheduled in 50 minute increments.

Rooms will be assigned on a need based system. Specific rooms may be requested but are not guaranteed.

For a list of supported rooms click here.

Requests for credit courses must be made six weeks prior to the start of autumn quarter and four weeks prior to all other quarters. Requests for seminars, meetings and special events must be made at least 5 working days in advance. Requests made within 24 hours and same day requests may be accommodated depending on room and staff availability. Re-occurring events must be rescheduled each year.

In order to obtain maximum utilization of the classroom, departments are asked to conform to the teaching patterns listed below

Due to the 10 minute passing period, actual times schedules are:

1 hour = 50 minutes

You may stay for the full hour if there is no class immediately following. If you need to stay for an hour and a half you must schedule another period:

EXAMPLE:

1 hour and a half = 1 hour and 20 minutes

Scheduling priority will be determined by the date the request was received. In the event of a conflict, priority will be determined by the following criteria:

1. Credit courses (e.g. HCS 804)

2. Non-credit events (e.g. ULEP, Interview Seminars, and other special events)

3. Meetings (e.g. Faculty Meetings)

The classroom will be open 10 minutes prior to the start of a scheduled event.

EXAMPLE:

9:00 am start time = access to the room at 8:50 am

Do not pad the schedule. If you need more time for set up please contact us in advance.

The Link™ may be scheduled using the following web link. http://aglink.osu.edu

Click Here for the full schedule

The schedule will be updated on Tuesdays and Fridays.

Reminder e-mail will be sent 24 hours prior to each scheduled event

For requests within 24 hours do not use the web link. Please call Chris Dicus in Wooster at (330) 263-3784 or John Rice in Columbus at (614) 688-5724.

Voice mail requests will not be accepted.

All other phone, e-mail, and walk-in requests will not be accepted with the following exceptions:

Senior Administration

Technical difficulties with web site access

Cancellations

Events must be cancelled at least 1 working day in advance. Events are to begin at the scheduled time unless prior arrangements have been made. If notification has not been received within 15 minutes from the scheduled start time the event will be considered a cancellation and the following cancellation policies will be applied.

Failure to cancel events properly will result in the following:

1st time = warning e-mail will be sent to the person or department responsible.

2nd time = $14.00 per hour charge will be accessed.

EXAMPLE:

1 hour class = $14.00

2 hour class = $28.00

Events occurring within the first week of each quarter will be exempt from this policy.

Events may be cancelled by phone call, voice mail, e-mail or through the link in the reminder e-mail.

Cancellation Contact Information

Classroom Use Policies

The Link™ Supported Rooms:

Columbus:

244 Kottman Hall

251 Kottman Hall (Internal Use Only)

Wooster:

121 Fisher Auditorium

126 Enlow Conference Room

130 Research Services Building

231 Research Services Building (Internal Use Only)

For a complete list of capabilities click here.

Food and Drink

Food deliveries, fast food, hot lunches and group foods such as pizza and coffee service are not permitted unless special arrangements have been made. Small snacks are permitted. Beverages are permitted in closed containers only.

Cleanup

Room 121 Fisher Auditorium and Room 244 Kottman Hall are not pool classrooms. CommTech staff is responsible for maintaining and cleaning the rooms. Please assist us by removing your trash and straightening up the chairs when you leave.

IT Support

The Link™ staff provides limited IT support.

Each Room is equipped with a WinXP compatible PC running Microsoft Office 2003. A 10/100 Ethernet connection is available.

Supported Media Types

CD Rom

DVD

USB Drive

Floppy Disk

Laptop Computers

Users may bring PC or MAC laptop computers for use with the system. The Link™ staff will provide a VGA cable for connection to the system at 1024 X 768 resolution. Users are responsible for bringing all necessary adapters and connectors. We cannot guarantee that all computers will be compatible with the system. We suggest that users bring a back up of their presentation on supported media.

Wi-Fi

Wi-Fi hotspots are available in certain locations. Users must have a registered Ohio State University account to access the Wi-Fi

Software

Additional software may be installed upon request. Users must have a licensed copy of the software. The software must be installed in advance and will be removed upon completion of the event.

Streaming Services:

To access the streaming services use the following web link: http://clickvideo.ag.ohio-state.edu

All credit courses are streamed and archived for the duration of the quarter. There will be a one week delay at the start of each quarter. After that the web site will be updated twice a week. Seminars and special events will be streamed and archived on request.